Refund Policy

1. General principle

ClickWitch is a digital SaaS service. Paid plans may provide immediate access to workspace, generation, storage, or other digital features after payment.

2. Subscription cancellation

You may cancel a subscription before the next billing date. Cancellation stops future renewals. Paid access remains available until the end of the already paid billing period, then the account returns to the Free plan unless the subscription is renewed.

3. Refund handling

• Refund requests are reviewed and processed through Paddle according to Paddle's refund policy and applicable law.
• Duplicate charges, clear payment errors, or ClickWitch technical issues that prevented access may be reviewed for refund.
• If a refund is approved, access for the refunded subscription ends immediately and the account returns to the Free plan.

4. Unused subscription time

For standard cancellation, ClickWitch provides access through the paid period rather than prorated refunds for remaining days. If applicable law or Paddle policy gives you a different right, that rule applies.

5. How to request a refund

Send refund requests to support@clickwitch.ai with your account email, payment date, amount, and Paddle transaction ID or receipt details if available. Paddle transactions are processed through Paddle approval and refund flows to the original payment method.

6. Applicable law and Paddle policy

Nothing in this policy limits mandatory consumer rights in your jurisdiction. If Paddle's Buyer Terms or refund policy provides a stronger cancellation or refund right, that rule controls.